James Sharpe (he/them)

• Contributed to the MCP skill that became the foundation for Squarespace’s Forma project: modified the endpoint listing all of a user’s websites and built JWT authentication for the account service and the public internet.
• Led migration of 50+ account-service endpoints from Jersey to Spring MVC (30M+ requests/day), retiring tech debt in a service relied on by many teams. Used AI skills to run end-to-end verification and testing; cut over with zero downtime apart from a single endpoint failure.
• Authored the RFC and drove Delete My Account (DMA) end to end, unifying permanent account deletion across many products, including user data not previously synced. Owned the backend deletion pipeline (99.99% uptime on deletion endpoints) and worked with design to consolidate the frontend into a single panel in the account service.
• Owned API contracts between services for the Account History backend–frontend integration, a surface handling 15M requests/day. Coached a frontend engineer on scoping backend work into 10+ implementation tickets.
• Served as primary subject-matter expert for core identity services and incident commander on production incidents.

• Cut email integration costs 15% by re-architecting an event streamer to eliminate duplicate email events.
• Reduced customer service workload 10% by shipping email integrations that let 100+ clients onboard via self-service.

• Cut client-facing analytics tag load time 50% by redesigning the scraper.
• Reduced engineering ticket time 20% by building debugging routines and playbooks.

• Took requests directly from clients and built the system end to end for a 5-layer industrial flame laminator, from requirements through the operator UI to deployment, guiding product improvements along the way.
• Cut engineering time on flame lamination setups 66% by building reusable templates.

Bachelor of Arts in Mathematics and Minor in Computer Science

• Published Sequences Generated by Powers of the kth-order Fibonacci Recurrence Relation in the American Mathematical Monthly (~13% acceptance rate). Presented to 300 students and professors at the Boston National Collegiate Honors Council.